Refund Policy for Univvibe

At Univvibe, we are dedicated to providing products that enhance your well-being and help you overcome. We firmly believe in the effectiveness of our offerings, and we recommend trying them for a minimum of 14 days before considering a return. If you're not satisfied after 14 days but within our 60-day money-back guarantee, please reach out to us at contactunivvibe@gmail.com.

Cancellation Policy

Any changes or cancellations to your order must be made within 24 hours of placing it. After this period, we may not be able to accommodate your request, as the order will have entered the processing phase. If you do cancel within 24 hours, we will process your refund within 7 business days.

60-Day Money-Back Guarantee

We are confident in the quality of our products, and we encourage you to use them for at least 14 days to fully experience their benefits. If you're still unsatisfied, you can return the items within the 60-day guarantee period. Please note that shipping fees (if applicable) are non-refundable.

To initiate a return, please contact our support team by filling out the form on our Contact Us page or emailing us directly at contactunivvibe@gmail.com. For a smoother return process, please provide your Order Number or the Name and Email Address used for the order.

Damaged Items

We take great care in packaging our products to prevent damage during shipping. An item is considered damaged if it has a defect or is physically broken. Damage to packaging, such as dented boxes, does not qualify unless the product itself is affected.

If your item arrives damaged, please notify us within 72 hours of delivery by emailing contactunivvibe@gmail.com and including a clear photo of the damage. We will assess your situation and determine if you qualify for a replacement at no cost. Please note that we do not refund, replace, or accept returns for items that are damaged due to normal use, wear and tear, or misuse.

Shipping and Delivery

While we aim to deliver your order promptly, we cannot be held responsible for delays caused by the courier, customs, or other unforeseen circumstances. If you encounter issues with delivery, please contact the courier directly. We are not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer’s responsibility to ensure the correct shipping address is entered at checkout. If you realize there is an error and do not notify us within 24 hours, we cannot issue a resend or refund.

Policy Modifications

We reserve the right to modify this Return & Refund Policy at any time. It is the customer's responsibility to review the latest version before purchasing and using our products. By purchasing and using Univvibe products, you indicate your acceptance of this policy.