Shipping Information

Shipping Information for Univvibe

At Univvibe, we are proud to offer FREE shipping on all orders!

Order Processing Times

Please allow 1-3 business days for us to process and dispatch your order after it’s placed. An order is considered dispatched once it has been handed over to our shipping carrier. During peak times and holidays, processing may extend up to 7 business days.

Estimated Shipping Times

The estimated delivery time for your package begins once it has been dispatched. This time frame may vary based on your location. Here are the estimated delivery times for various countries:

🇺🇸 United States: 5-7 business days

🇨🇦 Canada: 7-14 business days

🇬🇧 United Kingdom:7-14 business days

🇦🇺 Australia: 10-20 business days

🌍 Rest of the World: 15-30 business days

 

Please note that during peak times and holidays, shipping carriers may experience delays that are outside our control. If your order is being shipped internationally, customs delays may also affect delivery times.

Order Changes and Accurate Shipping Details

It is the customer’s responsibility to ensure that all shipping details are accurate and complete at checkout. Incomplete or incorrect information may result in delays or order cancellations. If we detect an address issue, our support team will email you within 3 business days to verify the details. If we do not receive a response, we reserve the right to cancel your order.

If you notice an error in your shipping information, please contact us at contactunivvibe@gmail.com within 24 hours of placing your order. We’ll do our best to accommodate changes, but cannot guarantee that we can make modifications after this time.

Delayed Delivery

At Univvibe, we understand the importance of timely delivery. However, delays can occasionally occur due to circumstances beyond our control. Factors such as severe weather or transportation disruptions may affect delivery times.

Additionally, unforeseen issues like product availability, address verification, or payment processing may delay your order. We will notify you as soon as possible if we encounter any issues that may cause a delay.

Please note that Univvibe is not liable for delays caused by external factors, and we cannot guarantee an exact delivery date. However, we will do our best to keep you updated on your order status.

Lost or Stolen Packages

We understand how frustrating it can be when packages go missing. Once we hand your package over to the courier, it is out of our control. If your package is lost or stolen, please contact us at contactunivvibe@gmail.com, and we will assist you.

We recommend contacting the courier directly to file a claim for lost or stolen packages. They may require additional information from you to complete the process. We will also reach out to the courier on your behalf to follow up and provide updates.

Please note that Univvibe is not responsible for lost or stolen packages, which are outside our refund policy. However, we will do our best to assist you. If the package is deemed lost, we may offer a replacement depending on the situation. If necessary, we recommend filing a police report.

Shipping Policy Changes

Univvibe reserves the right to modify or update this Shipping Policy at any time without prior notice. It is the customer’s responsibility to review the most recent version before making a purchase.

By purchasing and using Univvibe products, you indicate your acceptance of this Shipping Policy and any future modifications. We encourage our customers to review this policy periodically. If you have any questions or concerns about our Shipping Policy, please don’t hesitate to reach out to us.